Outsourcing emerged as an ubiquitous term in the business world which simply refers to the act of commissioning a third party, usually, offshore to do non-core activities or some functions within for the company. One of the most recognized type of outsourced function is the call center. Call centers became hot items in countries like India and the Philippines. These two countries are rivals in the call center outsourcing services and other Business Processing Outsourcing services. Both are known to be the best location in the world for the said industry.
Moreover, both countries possessed skilled IT workers and many English-speaking people. And there had been comparisons with what these two can offer. It has been said that being a former American colony, View the rest of this article
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