The buzzword for the coming year, 2007, is considered to be KPO (Knowledge process outsourcing) for India. In today's world where a competitive environment works, companies tend to focus on their specialization or core-competency fields. The remaining work is outsourced to other companies. This technique adopted by companies helps them not only to grow but also to reduce costs. The worldwide KPO market is projected to grow at a CAGR (cumulative annual growth rate) of about 46%, from USD 1.2 billion in 2003 to USD 17 billion in 2010. India, by 2010, may become the most costly hub in the world to provide low-end services at low costs. BPO's focus on implementing standardized routine procedures whereas KPOs involve operations that require advanced search of information, View the rest of this article
Tuesday, September 4, 2007
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