A few months back I was looking for some web hosting for a couple small sites I have. Now I don't need a lot of support and consider myself vert intelligent when it comes to web servers and web hosting. So I look around and I came upon a few decent looking web host providers. All of these providers claimed "24/7/365 support". Now I am no rocket scientist butI do know what 24 hour support means.
It so happend that this took place on the weekend and I was sending test emails to these support teams. I only received one test reply back from a small company. Now the point I am trying to make here is this. Are most of these web hosting providers just using "24/7/365 support" for a marketing ploy ? Is there an advantage to having "24/7/365 support" plastered all over your website and then not even receiving an email back from them at all? I wander sometimes why there is companies and people who do these deceptive practices KNOWING that it is deceptive. I can tell you why, but that will be for another date
Lee Cupp is CO-Owner of Pyxis-Host.com. Pyxis-Host provides web hosting services for small to medium sized companies and personal web sites Copyright Pyxis-Host & Pyxis-Host.com - Permission is granted to reprint this article provided the webmaster supplies a *LIVE* link to the authors website & the origionating web site.
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